Q: What makes Lecsa Specialty Snacks unique?
A: Lecsa Specialty Snacks stands out for its curated selection of international and artisanal treats. We offer a diverse range of sweet and savory snacks that bring global flavours to your doorstep.
Q: Where does Lecsa Specialty Snacks ship to?
A: We proudly ship our specialty snacks worldwide. Wherever you are, we'll bring the deliciousness to your doorstep.
Q: Can I customize snack boxes for specific preferences or dietary restrictions?
A: Currently, we offer pre-curated snack boxes. However, we're working on introducing customization options in the future to accommodate various preferences and dietary needs.
Q: How do I place an order?
A: Placing an order is simple. Visit our website at www.lecsa.ca browse our selection, add items to your cart, and follow the checkout process. If you encounter any issues, our customer support team is ready to assist.
Q: What are the shipping costs?
A: Shipping costs vary based on your location and the weight of your order. You can view the shipping charges at checkout before completing your purchase.
Q: How can I check the status of my order?
A: Once your order is placed, you'll receive an email confirmation. When your order ships, you'll receive another email with tracking information. You can also check your order status by logging into your account on our website.
Q: How long does shipping take?
A: Shipping times depend on your location. Generally, domestic orders arrive within 3-5 business days, while international orders may take 7-14 business days. Please note that these are estimated times, and actual delivery may vary.
Q: Do you offer expedited shipping?
A: Yes, we offer expedited shipping options at an additional cost. You can choose your preferred shipping speed during the checkout process.
Q: Can I change my shipping address after placing an order?
A: Unfortunately, once an order is confirmed, we can't change the shipping address. Please double-check your information before completing your purchase.
Q: What if my package is lost or damaged during shipping?
A: We take great care in packaging our snacks, but if an issue arises, contact our customer support at contact@lecsa.ca, and we'll work swiftly to resolve the problem.
Q: What payment methods do you accept?
A: We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer secure payment options through trusted platforms like PayPal.
Q: Do you offer bulk or wholesale purchasing options?
A: Yes, we offer bulk and wholesale purchasing options. For inquiries and details, please contact our wholesale team at contact@lecsa.ca.
Feel free to explore our website and discover the world of Lecsa Specialty Snacks. We appreciate your curiosity and look forward to bringing the joy of global snacking to your doorstep!